Friday, the day before Sanne's holiday
Team ContinueIs there anything you promised Kruger that hasn't happened yet?
SanneQuarterly invoicing from 1 September. I agreed it by phone in February — it's not in any email.
“Who knows how this works?”
Every team asks it when someone is sick, on holiday or gone. Their handover email lists what's open, not what was promised. Talk it through once with Team Continue, and your colleagues ask it instead of calling you on that well-deserved holiday.
Free to start. No mailbox access, no IT project, no installation.
Tuesday, nine days later
Mark, coveringKruger says we agreed quarterly invoicing. Did we?
Team ContinueYes. Sanne agreed quarterly invoicing by phone in February, starting 1 September. Ask finance to reissue the yearly invoice.
From Sanne's handover interview, 11 October
A handover email lists what's open. It never lists what was promised.
Nobody is careless. The knowledge that matters was simply never written down: a price agreed on the phone, an exception from last year, the customer who escalates to the director.
- The day before
- A handover email gets written in twenty minutes. It covers what's open, never what was agreed.
- Day three
- A customer refers to an exception someone agreed last year. Nobody covering has heard of it.
- Day six
- The answer exists — in one person's head. So the customer hears “I'll check when she's back.” Or someone calls her on the beach.
- Day fourteen
- She comes back to 400 emails and a decision that was made without the context she had.
One sick consultant. Three weeks of delay.
Everyone knows the project that ran over because one person got sick.
The project stalls while the team and the client keep running. A replacement spends days finding out what one person already knew. Deadlines slip, extra work can't be billed, and the client remembers.
Team Continue doesn't promise to make you money. It stops this from costing you money.
- Stalled projects. Work waits for the one person who knew how it fits together.
- Paying twice. A replacement spends billable hours rediscovering what was already known.
- Missed agreements. A price or exception agreed by phone that nobody else can see.
- Lost revenue. A quote without follow-up, or a renewal sent at the wrong price.
- Knowledge walking out. Replacing someone who leaves costs 50 to 200% of a year's salary, according to Gallup.
Talk it through once. Your team gets answers for weeks.
No forms to fill in and no documents to write. Team Continue asks the questions a good colleague would ask — and keeps asking until the answer is useful.
Talk
An AI interview built for your role. It asks about customers, promises, exceptions, recurring tasks and what could go wrong — and follows up when an answer is vague.
Review
Your answers become a clear handover: what's urgent, what was promised, what must not change. You check it and approve it before anyone else sees it.
Ask
Colleagues ask questions in plain language and get answers with the source. If something wasn't covered, it says so — and who to ask instead.
Every time someone is away — planned or not.
Holidays are where most teams start. Sick leave is where it pays for itself.
Holiday
A week aheadA calendar reminder before time off, an interview, and a handover that expires when you're back.
Sick leave
10 min every two weeksYou can't interview someone who called in sick this morning. Short check-ins keep a recent handover ready, so the team can open it with one click.
Leaving the company
2–3 sessionsAn exit interview that captures nine years of “how we actually do it” — not a farewell survey.
Parental or long leave
45 min, plus an updateA full handover before, and a short refresh if plans change during the leave.
New role inside the company
One conversationYour successor sits two desks away and can still ask you — but won't need to for the basics.
Coming back
AutomaticA return brief: what your colleagues asked, what was decided and what's waiting for you.
Search finds what was written down. This captures what never was.
AI assistants can search your mailbox and documents. That only helps if the answer is in there. The things that go wrong during an absence are usually the things that never were.
Mailbox and document search
- Finds emails and files
- Needs access to everyone's data
- Gone when the account is closed
- Can't know about a phone agreement
Team Continue
- Captures what's in someone's head
- Only what the person chooses to share
- Stays after someone leaves
- Asks what was promised, on purpose
Fewer calls. No surprises.
While you're away, your colleagues ask your handover. When something wasn't covered, it says so honestly, and the question waits in your return brief instead of on your phone.
5/6
Questions answered without calling Sanne on holiday. The sixth went into her return brief.
Kruger asks about a yearly invoiceAnswered
Van Dijk wants the promised callbackAnswered
Bergsma's renewal comes out at full priceNot covered
Built so your people actually want to use it.
No mailbox access
We never connect to email or files. Only what someone tells us in the interview.
They approve first
Nobody sees a handover until the person it belongs to has checked it.
Hosted in the EU
Data stays in Frankfurt. Processor agreement included in every plan.
Expires on its own
Holiday handovers are deleted after the person returns. Exit handovers stay.
Replace your next handover email with a conversation.
Start free with one real handover. See how many calls your team no longer has to make.